FAQ

FAQ (Frequently Asked Questions)

1. How long does shipping take?

Shipping usually takes 7–14 business days depending on your location.

2. How can I track my order?

After your order ships, you will receive an email with a tracking number.
You can also contact us at inusapoops@gmail.com for help.

3. Do you ship worldwide?

Yes! We ship to most countries around the world.

4. What payment methods do you accept?

We accept PayPal, major credit and debit cards, and other secure payment methods.

5. What if the item arrives damaged?

If your item arrives damaged or defective, contact us within 7 days and we will replace it for free.

6. Can I cancel or change my order?

Orders can be changed or canceled within 6 hours of purchase.
After that, the order may already be processed.

7. How do I contact customer support?

You can reach us at inusapoops@gmail.com — we respond within 24 hours.